If you upgrade your Apple computer to OS 10.5 (Leopard), Norton AntiVirus 10.0 or 10.1 will no longer update virus definitions successfully. Install Norton AntiVirus 10.2, available at no charge for Bradley faculty, staff and students from http://helpdesk.bradley.edu/responsible/virus/nav.shtml.
Norton AntiVirus 10.2 is supported for Mac OS 10.4 and 10.5.

· CTRL+C (Copy)
· CTRL+X (Cut)
· CTRL+V (Paste)
· CTRL+Z (Undo)
· DELETE (Delete)
· SHIFT+DELETE (Delete the selected item permanently without placing the item in the Recycle Bin)
· CTRL while dragging an item (Copy the selected item)
· CTRL+SHIFT while dragging an item (Create a shortcut to the selected item)
· F2 key (Rename the selected item)
· CTRL+RIGHT ARROW (Move the insertion point to the beginning of the next word)
· CTRL+LEFT ARROW (Move the insertion point to the beginning of the previous word)
· CTRL+DOWN ARROW (Move the insertion point to the beginning of the next paragraph)
· CTRL+UP ARROW (Move the insertion point to the beginning of the previous paragraph)

In most applications, holding the control button while clicking with your one-button Apple mouse will bring up contextual menus, the same as right-clicking on a two-button mouse will do.

In a Word table, the heading (or header) row is the first row in the table — the one that usually describes what each column contains.To make the header row repeat at the top of each new page, click to put the cursor in the header row (or select the header rows if you have more than one) and choose “Table” in the top menu bar, then click “Heading Rows Repeat”.

To quickly switch between all open applications, hold down the Apple key and click tab (keep holding down the Apple key and click tab) until the icon of the application you wish to bring to the front is highlighted. When you release the keys, the application will come to the front.

Most new keyboards contain a Windows key that sits next to the Alt key. The Windows key sports the flying Windows logo for easy identification. Pressing the Windows key displays the  Start menu. If your keyboard doesn’t have a Windows key you can access the Start menu by pressing Ctrl+Esc.

Due to changes  to  the Daylight Savings Time  (DST) standard, you will need to have an update to your operating system and to correct some information in your calendar.  The DST timeframe was extended by three weeks at the beginning and by one week at the end of the original period.  In order for items to show up at the correct times in your Outlook calendar during those four weeks, it is imperative that you make sure your operating system is updated and that you take corrective actions on the items already in your calendars during those periods.  This also affects Mac users of Entourage as well as PDAs or smartphones that sync with calendar information.   Please refer to the following Web page for information on managing this change:
 
http://helpdesk.bradley.edu/documentation/dst.shtml
 

Highlight the name of your account in the folder list, such as Exchange – Last, First, then go to the Edit menu and pull down to Folder Properties. In this window, click on Storage and at the top you will see total size listed. Maximum is 250,000K. Here you can view which subfolders are using the most space. If you close this window and delete some messages, then check your usage again, the size may not recalculate until the following day.

Most new keyboards come equipped with an extra key called the Application key. It sits between the Windows key and the Ctrl key on the right side of the spacebar, and is identified by an open menu with an mouse pointer. The Application key has but one purpose in life – to invoke shortcut menus (the menus that pop up when you right-click your mouse). If your have an older keyboard without an  Application key don’t despair. Pressing Shift+F10 also provides access to shortcut menus.

Used in conjunction with other keys the Windows key provides a number of new keyboard shortcuts. For example:
Windows+D = Minimize all Windows (show the Desktop)
Windows+E = Open Windows Explorer
Windows+Break = Display System Properties